Frequently asked questions.

Shipping & Tracking

• Dispatch Time: Orders are dispatched on the next business day after your purchase.

• Courier Service: We use Royal Mail 48-Hour Tracked service to ensure quick and reliable delivery to your address.
  

Returns & Refunds

• Important Notice: This item is directly sourced from Korea, and as such, it is non-returnable and non-exchangeable. We strongly recommend double-checking all details before placing your order, as refunds or exchanges will not be possible.